Terms & Conditions

GenieKart — Corporate Gifting Solutions

Website: https://geniekart.in
Effective Date: 29 October 2026
Last Updated: 29 October 2026

1. Introduction

Welcome to GenieKart.

These Terms & Conditions govern your access to and use of our website, products, services, and business communications.

GenieKart provides corporate gifting solutions, including customized promotional products, employee gifts, business merchandise, gift hampers, and bulk gifting services.

By accessing or using this website, you agree to comply with these Terms & Conditions.

2. Products and Services

GenieKart offers a variety of corporate gifting products and customization services.

Our product categories may include:

Corporate gift hampers and gift sets
Customized diaries, pens, and stationery
Branded drinkware and bottles
Office and desk accessories
Corporate bags and travel accessories
Employee onboarding and appreciation gifts
Promotional merchandise and business gifts

Product availability, specifications, designs, and customization options may change.

3. Product Information and Images

We make reasonable efforts to provide accurate product information.

However:

Product images are for representation purposes.
Actual colors may vary due to lighting and screen settings.
Product dimensions and materials may differ slightly within disclosed tolerances.
Packaging and branding may vary depending on customization requirements.
Product availability is subject to supplier confirmation.

Customers should confirm final specifications before approving an order.

4. Pricing and Quotations

Product prices may depend on:

Order quantity
Product type and specifications
Branding and customization
Packaging requirements
Delivery location
Applicable taxes and shipping charges

Unless expressly stated otherwise, website enquiries and preliminary quotations do not constitute confirmed orders.

Final pricing and quotation validity will be communicated during order confirmation.

Any applicable GST, delivery charges, or additional fees will be disclosed before order acceptance.

5. Orders and Confirmation

An order is considered accepted only after GenieKart provides confirmation through an authorized communication channel.

Customers may be required to provide:

Accurate billing and delivery details
Product selection and quantity
Approved artwork or logo
Customization instructions
Payment as per agreed terms

GenieKart may decline an order where fulfillment is impracticable, product availability cannot be confirmed, or the order involves unlawful requirements. Any applicable refund rights will be respected.

6. Customized and Personalized Products

For products involving printing, engraving, logos, packaging, or other personalization:

Customers are responsible for providing correct artwork and text.
Final designs may require customer approval before production.
Customers should verify spelling, colors, positioning, and specifications.
Changes requested after production begins may incur additional charges or may not be feasible.
Production timelines depend on design approval and product availability.

Nothing in these terms limits statutory remedies for defective, damaged, incorrect, or misrepresented products.

7. Payments

Accepted payment methods and payment schedules will be communicated during order confirmation.

Depending on the order, payment arrangements may include advance payments or milestone-based payments.

Payment receipts or invoices will be issued where applicable.

Customers should make payments only through payment channels officially communicated by GenieKart.

8. Shipping and Delivery

Delivery estimates depend on:

Product availability
Customization requirements
Order quantity
Delivery location
Logistics partner availability
Unforeseen transportation delays

Estimated delivery dates will be communicated during order processing.

Delivery commitments, shipping fees, and responsibilities for delays will be governed by the confirmed order terms and applicable law.

9. Returns, Replacements, and Refunds

Return, replacement, and refund eligibility depends on the nature of the product, customization, order agreement, and applicable law.

Customized or personalized products may have different cancellation or return conditions where legally permitted.

Customers should report damaged, defective, incorrect, or incomplete deliveries promptly with relevant order details and supporting photographs where available.

GenieKart will review such concerns and provide an appropriate remedy in accordance with applicable law and confirmed order terms.

Any specific return period, refund-processing timeline, or cancellation charge must be disclosed through the applicable order policy.

10. Intellectual Property

All website content, including original text, graphics, layouts, product descriptions, and branding owned by GenieKart, is protected by applicable intellectual property laws.

Customers may not reproduce, distribute, or commercially exploit GenieKart-owned material without permission.

Customers submitting logos, trademarks, or artwork for customization confirm that they have the necessary rights or permissions to use such materials.

Third-party trademarks remain the property of their respective owners.

11. Website Usage

Users agree not to:

Submit false or misleading information
Attempt unauthorized access to the website
Use the website for fraudulent activities
Introduce harmful software or malicious code
Infringe intellectual property rights
Interfere with website security or functionality

We may restrict access where reasonably necessary to protect website security and lawful business operations.

12. Advertising and Lead Generation

GenieKart may promote its products and services through:

Google Ads
Facebook and Instagram Ads
LinkedIn Ads
Search engine advertising
Other digital marketing channels

Submitting an enquiry through an advertisement or lead form does not create a purchase obligation.

Customer information submitted through advertisements may be used to respond to enquiries, provide quotations, and support related business communications, as described in our Privacy Policy.

Promotional communications and advertising tracking will be subject to applicable consent and privacy requirements.

13. Third-Party Services

Our website may use or link to external services such as payment processors, delivery companies, analytics tools, or communication platforms.

Third-party services may be governed by their own applicable terms and privacy policies.

14. Limitation of Liability

To the extent permitted by applicable law, GenieKart will not be responsible for indirect or consequential losses arising from circumstances outside its reasonable control.

Nothing in these Terms & Conditions excludes or limits liability, remedies, warranties, or consumer rights that cannot lawfully be excluded.

15. Force Majeure

GenieKart will not be responsible for delays caused by events beyond its reasonable control, such as natural disasters, major transport disruptions, or government restrictions.

Where such circumstances affect an order, we will communicate relevant developments and comply with applicable obligations regarding cancellation, delivery, and refunds.

16. Privacy and Data Protection

The collection and processing of personal information through this website are described in our Privacy Policy.

Please review the Privacy Policy for information about personal data, website cookies, advertising technologies, customer communications, and applicable privacy rights.

17. Changes to These Terms

GenieKart may revise these Terms & Conditions when necessary.

Changes will be published on this website with the updated effective date.

Changes will not retroactively remove rights under an existing confirmed order where such changes would be unlawful.

18. Governing Law

These Terms & Conditions are governed by applicable laws of India.

Disputes will be subject to the jurisdiction of competent courts and authorities as determined by applicable law, including mandatory consumer protection provisions.

19. Contact Information

For product enquiries, order assistance, or questions regarding these Terms & Conditions, please contact:

GenieKart — Corporate Gifting Solutions

Contact Person: Akhil Bansal
Email: akhilbansal@genosub.com
Phone: +91-7976682043
Website: https://geniekart.in